This article has been cited by other articles in PMC.
But all too often, when we try to communicate with others something goes astray. We say one thing, the other person hears something else, and misunderstandings, frustration, and conflicts ensue.
This can cause problems in your home, school, and work relationships. For many of us, communicating more clearly and effectively requires learning some important skills. What is effective communication? Effective communication is about more than just exchanging information.
More than just the words you use, effective communication combines a set of 4 skills: Engaged listening Managing stress in the moment Asserting yourself in a respectful way While these are learned skills, communication is more effective when it becomes spontaneous rather than formulaic.
Of course, it takes time and effort to develop these skills. The more effort and practice you put in, the more instinctive and effective your communication skills will become.
Common barriers to effective communication include: Stress and out-of-control emotion. To avoid conflict and misunderstandings, you can learn how to quickly calm down before continuing a conversation. To communicate effectively, you need to avoid distractions and stay focused.
Nonverbal communication should reinforce what is being said, not contradict it. Effective communication skill 1: Become an engaged listener When communicating with others, we often focus on what we should say.
However, effective communication is less about talking and more about listening. Listening well means not just understanding the words or the information being communicated, but also understanding the emotions the speaker is trying to communicate.
Similarly, if the person is agitated, you can help calm them by listening in an attentive way and making the person feel understood. If your goal is to fully understand and connect with the other person, listening in an engaged way will often come naturally. The more you practice them, the more satisfying and rewarding your interactions with others will become.
Tips for becoming an engaged listener Focus fully on the speaker. You need to stay focused on the moment-to-moment experience in order to pick up the subtle nuances and important nonverbal cues in a conversation. Favor your right ear. As strange as it sounds, the left side of the brain contains the primary processing centers for both speech comprehension and emotions.
Since the left side of the brain is connected to the right side of the body, favoring your right ear can help you better detect the emotional nuances of what someone is saying.
Nod occasionally, smile at the person, and make sure your posture is open and inviting. However, you do need to set aside your judgment and withhold blame and criticism in order to fully understand them. The most difficult communication, when successfully executed, can often lead to an unlikely connection with someone.
If there seems to be a disconnect, reflect what has been said by paraphrasing. Ask questions to clarify certain points: You can do this by singing, playing a wind instrument, or listening to certain types of high-frequency music a Mozart symphony or violin concerto, for example, rather than low-frequency rock, pop, or hip-hop.
Nonverbal communication, or body language, includes facial expressions, body movement and gestures, eye contact, posture, the tone of your voice, and even your muscle tension and breathing. Developing the ability to understand and use nonverbal communication can help you connect with others, express what you really mean, navigate challenging situations, and build better relationships at home and work.
You can also use body language to emphasize or enhance your verbal message—patting a friend on the back while complimenting him on his success, for example, or pounding your fists to underline your message.
Improve how you read nonverbal communication Be aware of individual differences. An American teen, a grieving widow, and an Asian businessman, for example, are likely to use nonverbal signals differently.
Look at nonverbal communication signals as a group. Consider all of the nonverbal signals you receive, from eye contact to tone of voice to body language.Feb 20, · Effective communication requires an understanding of the patient and the experiences they express. It requires skills and simultaneously the sincere intention of the nurse to understand what concerns the patient.
For a nurse, the ability to communicate is a very important skill and a vital part of the job. Nurses speak to people of varying educational, cultural and social backgrounds and must do so in an effective, caring and professional manner – especially when communicating with patients and their family.
As nurses cultivate these skills to develop professional relationships with fellow health care professionals, connect to patients and become more well-rounded and effective individuals, education and on-the-job training can maximize the impact improved communication skills will have in the workplace.
Good communication is an important part of the healing process. Effective doctor-patient communication has research-proven benefits: Patients are more likely to adhere to treatment and have better outcomes, they express greater satisfaction with their treatment, and they are less likely to file malpractice suits.
Effective Communication Skills for the Caring Nurse BY metatarsal Effective Communication Skills for the ‘Caring’ Nurse Ross Wright ‘People wouldn’t become nurses if they didn’t care They’d become engineers. This was a suggestion made to me as I set about writing Vocational English for Nursing (Pearson, , ).
At face. The Language of Caring difference: Advanced communication competencies that build trust, reduce anxiety, and positively impact people’s experience, engagement, and well-being Proven framework and accountability processes from .